Frequently Asked Questions About Terms & Conditions
If we detect breach of terms such as duplicate accounts or suspicious activity, we suspend the account pending review. You have 7 days to contact support with an explanation. If we confirm a breach, the account remains closed and any balance is forfeited. We take this seriously to keep the platform fair for everyone.
You can update your email, phone number and password anytime in Account Settings. Your name, date of birth and ID number (used for verification) cannot be changed once verified. If you need to correct them, email support with the reason and your ID image for manual review.
Minimum deposit is 50,000 IDR; maximum per transaction is 50,000,000 IDR. Withdrawals have the same limits. Daily withdrawal limit is 100,000,000 IDR. These are set to comply with banking rules in our operating region and can change if local law requires it.
Yes. All games—Speed Baccarat, Crash Games, Fish Hunter, slots and sportsbook—follow the same core rules. Live tables have additional terms about table limits, streamer chat and real-time settlement shown on the table lobby before you join a seat.
No. Whether you play on the website, Android app or iOS app, the same terms apply. All versions use the same account, same wallet and same security. The app is just a faster way to access the lobby from Makassar, Denpasar or anywhere in Indonesia.
Your account remains open indefinitely. We keep balances safe. If your account shows no login for 12 months, we may send a reactivation email. Account closure only happens if you ask for it or we detect a breach. Inactive accounts do not lose funds.
Yes. Log in, tap Account, then History or Transactions. You'll see every round ID, bet amount, result and time. Live table rounds show table name and seat. Export your history anytime as a CSV file for your records. Data is kept for 24 months.
